Upload your photo for restoration

Our site allows you to upload your photo providing it’s no more than 60Mb in size. It allows for larger photos than the common 6″ X 4″ (150mm X 100mm) photo at 600 dpiDPI stands for “Dots Per Inch”. Standard commercial printing resolution is 300 dpi. So a 6″ (150 mm) X 4″ (100 mm) photograph at standard print resolution would be 1800 X 1200 pixels, or approximately 2 mega pixels or even 1200 dpi.

This means you would be able to print a high-quality photograph at 300 dpi and if you supply 600 or 1200 dpi images, these can even be enlarged with no loss of quality.

The form allows you to include information for any specific work you feel your photo needs.

File types are filtered. It will allow you to upload jpg, jpeg, jpe, png, bmp, tif or tiff file types. No other file type is accepted.

What we need to know

Aside from the small amount of personal information we need from you, we also need to know about your photo.

We ask whether the image file was created using a scanner or whether the picture was taken with a camera or phone.

If you have taken the picture with a camera or phone, we ask that you measure the picture and enter the height and width – in millimetres – on the form when you upload your file.

We need this information, because unlike a scanner, which maintains a photograph’s aspect ratioApsect ratio is the ratio of width and height. Most still cameras are 3:2, where mobile phones vary, but many Android phones are 16:9 like an HD TV screen., a camera or phone cannot do this. So, in order for us to correctly restore the photograph’s aspect ratio – it’s height and width – accurately, we need to know what these should be.

Not all photographs can be restored

Please be aware that not all photographs can be restored. There are many out there who believe that AI can indeed “fix” anything, but from personal experience, the results are a bit hit and miss to say the least.

If we cannot return an image with details as they should be, we would rather not take the job on.

The same is true of photographs that are blurred. These are generally snapshots, but there is a very definite limit to what can be “restored” in the case of blurred, out-of-focus images.

While we generally have really good results from creased or torn photographs, some can be too far gone to be able to faithfully return details to what they should be.

These cases are rare, but we feel we are obliged to make potential customers aware that it is possible.